Well it’s been a busycouple of weeks here in the Customer Street offices. If you have stopped by previously to check out some of my other postings you will already be aware that last week heralded the announcement of BT’s acquisition of UFindUs and the Customer Street brand.
This week various staff members have been ushered into our meeting room, but for what? The staff were chosen for their various knowledge of pc software, or in some cases their innocence in relation to it. The purpose for their absence off the deck was to test drive the new online Rapidsite 3 software. Ideally we wanted them to find the glitches which we don’t want our customers to find. It’s not very often that we encouragee people to try to break something but there is a time and a place for everything.
The result left our senior management with a well deserved grin you could see from outer space. In fact Stuart Forrest has blogged about the success of the software already. Although it has taken since the start of last year to get this far the finished product has been an instant winner with all those who have seen it.
BT Directories have also arrived just at the right time too, they have got to see pretty much the end result and have even indicated that they are seriously considering using Rapidsite 3 as their standard website builder and content manager system.
I guess the software will never be “finished” and perhaps should be considered as a work in progress. As our customer needs change we will be able to update the applications online ready for people to download at the drop of a hat. The flexibility of the system has already been a hit with the customers who are using the trialing the Beta version. We are all looking forward to the next few weeks when we hope to be able to launch the software across the whole of our customer base.
