About Graham Armstrong
Graham Armstrong Accountability and HR Manager for the Customer Street Brand.
Graham lives in Lancashire and the majority of his professional career has been spent in estate agency management and at one point he covered the whole of the east Lancashire area in his capacity as the residential lettings area manager for one of the largest corporate estate agency chains in the country.
More recently Graham worked as the property manage for a multi brand retail group managing a portfolio of over 250 stand alone units and department store concessions as well as heading up the customer services team for two of the retail brands.
First joining UFindUs approaching 3 years ago Graham now heads up the accountability function of the customer relations team. His primary function is to ensure that all of the brands than come under the Customer Street umbrella provide an exceptional customer experience from our first point of contact onwards.
Graham will often be found writing customer focused articles on various blogging sites on the net, promoting the high standards that we set as well as making sure that our critics are given the opportunity to discuss with us, through honest exchanges in these forums, areas of concern that they may have.
Graham’s fair and consistent style has also been influenced through carrying out HR roles as part of his everyday positions in the past. He now has assumed the role of HR Manager for the Customer Street brand which will tie in well with his current responsibilities.
If you would like to contact Graham directly then you can do so through posting a comment on this site or by email at ad@customerstreet.com.
July 19, 2007 at 8:05 pm
[...] criticisms people where making about us in various comment sites. I had no hesitation to suggest Graham Armstrong who was shortly appointed as the head of Accountability. You will often see Graham responding to [...]
July 28, 2008 at 1:17 pm
[...] which has kept all the management team busy. All this said I have noticed that in my role as the Accountability Manager here at Customer Street the last 6 months or so have significantly quietened [...]